In accordance with the provisions of Regulation (EU) 2016/679 of 27 April 2016 (GDPR) and Law 3/2018, on Data Protection and guarantee of digital rights, we provide you with important information about the collection and processing of your personal data.
The entity responsible for the processing of your data is Hoteles RR, S.L., located at Avenida Es Fortí, 20, Cala d'Or, 07660 (Illes Balears). The purpose of collecting and processing your data is to be able to manage your reservation in our accommodation. The legitimacy of our entity to carry out the processing of your data is the consent that you expressly give us, the processing of your data being essential to manage your booking request.
Your personal data will be kept for 5 years for reasons of prescription of civil, criminal or administrative liabilities that may be derived from RR Hotels, as a result of irregularities during the booking process or for possible liabilities arising from the treatment, after which time we will destroy them.
The Hotel informs you that your personal data will be kept for 5 years for reasons of prescription of civil, criminal or administrative liabilities that may be derived from RR Hotels, as a result of irregularities during the booking process or for possible liabilities arising from the treatment.
The Hotel informs its clients that their personal data may be communicated to third parties, provided that such transfer is necessary for the correct provision of the contracted services, for the fulfilment of legal obligations or for the improvement of the user's experience, always within the established legal framework.
You should be aware that, by virtue of processing your personal data, in addition to the right to withdraw your consent to the processing at any time, you are entitled to the following rights:
You may request access to all your personal data that we process (right of access). You have the right to rectify your data (right of rectification). You have the right to request deletion of your data when the requested service has ended (right of erasure). You have the right to request that your personal data not be processed (right to object). You may also request the restriction of the processing of your data (right to restriction of processing). You have the right to have your personal data provided to you in electronic form, in a form that is manageable by you (right to portability).
You may exercise these rights and consult all questions relating to the processing of your personal data by sending an e-mail or by post to the details referred to above, providing a copy of your ID card or similar document. The contact e-mail address of our Data Protection Delegate is dpo@estalaial.es.